Reporting to a Group Account Director, the Account Manager will be responsible for a portfolio of industry clients with their primary focus being their ability to build client relationships and ensure that client expectations are exceeded.
Job Specification
Operationalisation and management of the data management process, analysis and feedback of information to various Manufacturer sales and marketing management Clients and onsite servicing of Clients as assigned.
Requirements
EducationAs a minimum requirement, a tertiary qualification (BComm or equivalent). A further tertiary qualification would be an advantage, but is not a necessary requirement.
ExperienceAt least 2 years FMCG experience gained either in a Sales or Marketing role with knowledge and experience in using FMCG data (either Synovate Aztec or ACNielsen).
Skills- Understanding of database technology and database infrastructure concepts as applicable to an information management and analysis environment
- Comprehensive understanding of the process of data management
- Ability to analyse a category using Aztec data both in response to a client brief, and in a proactive manner where no brief has been given
- Ability to confidently present information on a one on one and one to many basis
- Facilitation of client training including customisation of training manuals, development of training exercises and managing the training session
- Ability to build new and existing client relationships
- Ability to confidently interact with Clients - senior management across Sales and Marketing functions in the FMCG manufacturer environment - toward building deep enduring long term relationships
- Strong computer skills (word, excel, PowerPoint etc.) and great attention to detail
- Ability to assist with Business development activities
- Previous management/team leadership experience within a similar environment/context
- Self motivated with outstanding people and communication skills
- Willingness to learn
- Code 08 Drivers licence
Account Executive – Client Services (2 positions available)
Reporting to an Account Manager, the Account Executive will receive comprehensive training and become part of the Client Service team in professionally supporting and servicing the team’s clients by analysing, reporting and presenting retailer electronic point of sale information.
Job Specification
Oversee the data management process and assistance in the analysis and feedback of information to various Clients (FMCG and/or Retail), and onsite servicing of Clients as assigned.
Requirements
EducationAs a minimum requirement, a tertiary qualification (BComm or equivalent). A further tertiary qualification would be an advantage, but is not a necessary requirement.
ExperienceTwo years working experience in a professional team orientated environment with computer proficiency in Microsoft Office product suite specifically Excel. Experience does not necessarily have to be industry related, but previous FMCG, Market Research or Retail related experience would be a distinct advantage.
Skills- Ability to grasp new concepts and learn quickly and the willingness to embark on a steep and rewarding learning curve
- Aptitude for analysis of data in order to build a presentation of information developed against a client brief
- Ability to work both individually on assignments as well as part of a team
- Ability and confidence to present information on a one on one and one to many basis
- Ability to confidently interact with Clients - senior management across Sales and Marketing functions in the FMCG manufacturer environment - toward building deep enduring long term relationships
- Previous team work experience within a work environment
- Strong analytical skills and attention to detail
- Self motivated with outstanding people and communication skills
- High level of numeracy
- Willingness to learn
- Professionalism
- Confidence and initiative
Client Service Support Analyst (1 position available)
Based in Cape Town and reporting to an Account Director/Manager, the Client Service Support Analyst supports the Client Service Team by preparing the data for analysis and reporting.
Job Specification
Support the Client Service teams by uploading, maintaining and checking the data in the store level databases in preparation for analysis and reporting.
Requirements
EducationAs a minimum requirement, a Matric Certificate (Grade 12) with Maths preferably on HG. An additional tertiary qualification in Information Technology would be an advantage, but is not a necessary requirement.
ExperienceExperience in computer operating systems with proficiency in the Microsoft Office product suite specifically Excel is a minimum requirement as well as several years of work experience in a professional team orientated environment. A sound knowledge of data and IT systems would be beneficial as well as previous experience working with Microsoft SQL database technology.
Skills- Ability to manage and organise own time in order to meet deliverables and deadlines
- Ability to work in a support team environment in the production of data management for the broader business
- Ability to work closely with the internal client service team and consistently communicate progress and any problems encountered
- Ability to trouble shoot and use problem solving skills in order to overcome problems encountered
- Ability to learn new technologies quickly
- Willingness to learn and be trained in the Synovate Aztec systems (SLDB and Data Track technology)
- Highly numerate with a strong attention to detail
- Goal orientated and self-motivated
- Ability to work under pressure
- Ability to work under pressure and meet deadlines
- Strong team orientation
Reporting to the IT Manager, the Junior Developer will be responsible for assisting the IT team in the development of C# and VB .Net applications on Microsoft SQL Server databases as assigned.
Job Specification
- Development of C# / VB .Net applications on Microsoft SQL Server databases,
- Support and maintain existing .Net applications,
- Document technical specifications based on agreed user requirements and
- Full interaction in the Software Development Life Cycle (SDLC).
Requirements
EducationMinimum requirement of a tertiary qualification, Degree in Computer Science / Information Systems / Engineering or equivalent. Any Microsoft Certifications would be a plus.
Experience with any of the following will prove to be advantageous- VB / C# .Net
- ASP.Net
- Microsoft SQL Server
- Web Services
- Javascript
- XML
- Ability to research and troubleshoot technical problems
- Ability to learn new technologies quickly
- Goal orientated and self-motivated
- Strong team orientation and sound interpersonal skills
- Ability to work under pressure and meet deadlines
- Good time management, problem solving and analytical skills
To indicate your interest in a career opportunity at Synovate Aztec please email an updated CV and letter of motivation to
Samantha.urquhart@synovate.com
When applying, please ensure you have the minimum requirements. Applicants must have a valid South African work permit or be a permanent resident.